Privacy Policy

Last Updated: June 10, 2026
Huafu Hongrui Technology Services (Beijing) Co., Ltd. (“MotionWarm,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a product inquiry, request a quotation, communicate with us, or use our OEM, ODM, wholesale, manufacturing, sampling, and product development services.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:
  • visit motionwarm.com;
  • browse our products, articles, and company information;
  • submit a request for quotation or product inquiry;
  • contact us regarding OEM, ODM, wholesale, manufacturing, sampling, customization, or product development services;
  • communicate with us by email, WhatsApp, social media, or another communication channel; or
  • otherwise interact with MotionWarm.
This Privacy Policy applies to personal information collected through our website and related business communications. It does not apply to third-party websites, platforms, or services that maintain their own privacy policies.

2. Information We Collect

The personal information we collect depends on how you interact with MotionWarm.

2.1 Information You Provide Directly

You may provide information such as:
  • your name;
  • business email address;
  • telephone or WhatsApp number;
  • company name;
  • job title or business role;
  • country or region;
  • product interests;
  • estimated order quantities;
  • customization, OEM, or ODM requirements;
  • product specifications, drawings, reference images, or project documents;
  • sample delivery or business shipping information;
  • messages submitted through our inquiry forms; and
  • records of communications with MotionWarm.
Please do not provide government identification numbers, financial account credentials, medical information, biometric information, or other highly sensitive personal information unless we specifically request it for a legitimate and lawful business purpose.

2.2 Information Collected Automatically

When you access our website, our servers and service providers may automatically collect information such as:
  • Internet Protocol address;
  • browser type and version;
  • device type and operating system;
  • approximate location derived from an IP address;
  • referring website or source;
  • pages viewed and links selected;
  • date and time of access;
  • session duration;
  • cookie or device identifiers;
  • website performance and error information;
  • security and access logs; and
  • other website usage and diagnostic information.

2.3 Information From Third Parties

We may receive limited personal information from:
  • business partners;
  • referral sources;
  • social media platforms;
  • messaging platforms;
  • website and analytics service providers;
  • publicly available business directories; and
  • trade shows, exhibitions, and other business events.

3. How We Use Personal Information

We may use personal information to:
  • respond to product and business inquiries;
  • prepare quotations and discuss pricing;
  • evaluate OEM, ODM, wholesale, manufacturing, sampling, and customization requirements;
  • arrange product samples and product development work;
  • communicate about product specifications, prototypes, production, packaging, delivery, and support;
  • maintain customer and prospective customer relationships;
  • operate, maintain, secure, and improve our website;
  • understand website performance and visitor interests;
  • detect spam, fraud, misuse, and security threats;
  • maintain internal business and communication records;
  • comply with legal, regulatory, accounting, and contractual obligations;
  • establish, exercise, or defend legal claims;
  • protect our rights, property, personnel, customers, business partners, and the public; and
  • send relevant business communications where permitted by law.
We do not use information submitted through an inquiry form for purposes that are materially unrelated to your inquiry without providing additional notice where required by applicable law.

4. Business Inquiries and Project Information

MotionWarm is primarily a business-to-business product development, manufacturing, and product display company.

When you contact us regarding a product, quotation, sample, customization project, wholesale order, or OEM/ODM service, we may use the information you provide to:
  • identify your business and product requirements;
  • evaluate technical and commercial feasibility;
  • prepare technical or commercial proposals;
  • communicate with relevant personnel, factories, suppliers, testing providers, logistics providers, and professional advisers;
  • create samples, prototypes, or production plans;
  • maintain quotation, project, and communication records; and
  • continue relevant business discussions.
Project documents and product requirements may contain confidential business information. You should provide such information only if you are authorized to disclose it.

5. Cookies and Similar Technologies

Our website may use cookies, server logs, pixels, local storage, and similar technologies to support:
  • essential website operation;
  • website security and fraud prevention;
  • visitor preferences;
  • website performance;
  • traffic measurement and analytics;
  • embedded media; and
  • third-party website features.
Essential cookies may be required for the website to function properly. Where required by applicable law, non-essential cookies will be managed through available consent or preference controls.

You may restrict, block, or delete cookies through your browser settings. Disabling certain cookies may affect website performance or functionality.

6. Do Not Track and Privacy Preference Signals

Some browsers provide a “Do Not Track” signal. Because there is not currently a single universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to those signals in all circumstances.

Where applicable law requires us to recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process supported signals as required by applicable law.
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